Yes, all items we send are very discreet. Your items will arrive in a prepaid express post satchel with no markings from our company.
Once the payment has cleared please see the table below. Please add an extra day or two if your state is in COVID lockdown or if flights have been halted. Please be advised this does not include COVID related delays. This is simply a guide. We also do not control the postal service so please […]
If AusPost finds that the item was lost we will reship the items depending on value. All packages are only insured up to $100. Please allow a maximum of 2 weeks for it to be officially counted as “lost”. We are unable to resend packages if it’s been under this time period. This can be […]
Yes, your tracking number will arrive in your email automatically. Please make sure to check your spam/junk folders just in case you haven’t received anything after 3 days. Please do not email us without checking your spam folder.
We usually dispatch all items within 24 hours, however, this can sometimes take a maximum of 3 days at peak times. Keep an eye in your inbox for your tracking information. Be advised shipping dispatch times do not include– Weekends– Public Holidays– Days when the post office is closed If you purchase on a Friday […]