Shipping (10)

Category: Shipping

At this time we only ship within Australia and New Zealand.

Category: Shipping

Once the payment has cleared please see the table below. Please add an extra day or two if your state is in COVID lockdown or if flights have been halted.

Please be advised this does not include COVID related delays. This is simply a guide.

We also do not control the postal service so please do not ask us where the package is. We will simply look at your tracking and give you the same information.

STATEDELIVERY TIME
QLD2 – 3 BUSINESS DAYS
NSW2 – 4 BUSINESS DAYS
VIC2 – 4 BUSINESS DAYS
SA3 – 4 BUSINESS DAYS
NT3 – 4 BUSINESS DAYS
ACT3 – 4 BUSINESS DAYS
WA4 – 6 BUSINESS DAYS
TAS4 – 6 BUSINESS DAYS
Category: Shipping

Yes, all items we send are very discreet. Your items will arrive in a prepaid express post satchel with no markings from our company.

Category: Shipping

If AusPost finds that the item was lost we will reship the items depending on value. All packages are only insured up to $100. Please allow a maximum of 2 weeks for it to be officially counted as “lost”. We are unable to resend packages if it’s been under this time period. This can be due to AusPost rerouting parcels

If the item is damaged we will replace it under good will.

Category: Shipping

We use Auspost Expresss Post Satchels. All parcels are discreet and do not contain any branding.

Category: Shipping

We usually dispatch all items within 24 hours, however, this can sometimes take a maximum of 3 days at peak times. Keep an eye in your inbox for your tracking information.

Category: Shipping

Items will be sent by one of our local contacts within Australia.

Category: Shipping

We ship domestically within Australia.

Category: Shipping

Please allow a minimum of 4 days for the tracking number to go from pending to being scanned in. Sometimes sorting facilities can take time to be scanned into the system.

Category: Shipping

Yes, your tracking number will arrive in your email automatically. Please make sure to check your spam/junk folders just in case you haven’t received anything after 3 days. Please do not email us without checking your spam folder.