Shipping (10)

Category: Shipping

At this time we only ship within Australia and New Zealand.

Category: Shipping

Once the payment has cleared please see the table below. This does not include the time that it takes for us to dispatch the item. This timeline only outlines how long it takes once its posted.

Please be advised this does not include COVID related delays. This is simply a guide.

We also do not control the postal service so please do not ask us where the package is. We will simply look at your tracking and give you the same information.

STATEDELIVERY TIME
QLD2 – 3 BUSINESS DAYS
NSW2 – 4 BUSINESS DAYS
VIC2 – 4 BUSINESS DAYS
SA3 – 4 BUSINESS DAYS
NT3 – 4 BUSINESS DAYS
ACT3 – 4 BUSINESS DAYS
WA4 – 6 BUSINESS DAYS
TAS4 – 6 BUSINESS DAYS
Category: Shipping

Yes, all items we send are very discreet. Your items will arrive in a prepaid express post satchel with no markings from our company.

Category: Shipping

If your item is lost there is nothing we can do. This is a risk you are agreeing to undertake as part of ordering from us.

If the item has arrived damaged we will require photo evidence and we can replace the item. This is a case by case basis

If you have put the wrong address on the package we take no responsibility for this. We will not reship.

Category: Shipping

We use Auspost Expresss Post Satchels. All parcels are discreet and do not contain any branding.

Category: Shipping

We usually dispatch all items within 24 hours, however, this can sometimes take a maximum of 3 days at peak times. Keep an eye in your inbox for your tracking information.

Be advised shipping dispatch times do not include
– Weekends
– Public Holidays
– Days when the post office is closed

If you purchase on a Friday sometimes the item may not ship till Monday / Tuesday.

Category: Shipping

Items will be sent by one of our local contacts within Australia.

Category: Shipping

We ship domestically within Australia.

Category: Shipping

Please allow a minimum of 4 days for the tracking number to go from pending to being scanned in. Sometimes sorting facilities can take time to be scanned into the system.

Category: Shipping

Yes, your tracking number will arrive in your email automatically. Please make sure to check your spam/junk folders just in case you haven’t received anything after 3 days. Please do not email us without checking your spam folder.

*3 days does not apply to accepted preorders*